Shipping info
Delivery Charges
- Our processing usually takes about 5-10 days (depending on how overwhelmed we are in orders).
Without any Post delays, these are the expected delivery times:
Britain: 12-20 business days
Canada: 12-20 business days
United States: 10-15 business days
- Other countries：15-20 business days
The exact time depends on the delivery，Our team works hard to process your orders as soon as possible but please expect additional processing time during holidays or any unforeseeable delays with the courier (weather, volume, traffic, etc).
By proceeding with your purchase on GRASSEJEWELRY platform, you acknowledge and agree to our shipping policy, which includes the following terms:
- Customers are responsible for any duties and taxes incurred at their country’s border.
- Packages returned due to unpaid customs fees will not be eligible for shipping refunds.
- International deliveries are typically swift, but parcels may be held at customs or border
- checkpoints, which is out of our control. Because this product is customized, we will make it by hand after your order, and the production time will be 3-5 days.
- if a package is returned due to an incorrect address or failed delivery, a redelivery fee will be charged depending on the country of delivery.
- You agree that these terms are necessary to complete the purchase. Thank you for choosing GRASSE.